Coronavirus

Coronavirus

Updated 30th December 2021

Dental regulations with regards to Coronavirus have not changed in the last few months but with the Omicron variant now increasing, we are being vigilant in our screening processes to keep both patients and staff safe.

We are still able to see all patients who have a dental problem, and can complete dental treatment for all patients groups, including routine check-ups. We are still working through a backlog of treatments from the last 2 years, so you may need to wait a little longer before you can have a check-up or treatment and we apologise for this but are doing our best to accommodate everybody.

The role-out of the vaccination booster programme is a big step forwards. All members of staff at Whitehouse Dental Clinic have now been fully immunised and we hope this will provide reassurance to our patients.

We are still being very careful in our screening of patients prior to dental appointments. We understand that all the questions can be frustrating, but please bear with us…it is your safety, along with that of our staff, that is most important. You will get reminder emails prior to your appointment and we would be very grateful if you could take the time to read these as they have up-to-date information about what to expect for your visit.

Due to the increased levels of COVID-19 circulating in the community at present, please call us to cancel your appointment if:

  • You have a high temperature, a new and continuous cough, any loss or alteration of your taste or smell
  • You have a household member or close contact who has tested positive for COVID-19 in the last 10 days
  • You or any member of your household is waiting for a PCR test result, including if you have recently returned from abroad travel

Although treatments are under way, you will notice that we are not able to clean your teeth in the usual way or offer you a rinse during check-up appointments. This is so that we avoid the production of ‘aerosol’. This keeps us and our patients safe, so we hope you don’t mind bearing with us whilst we implement these small changes. Sue, our dental hygienist, is able to offer hygiene appointments for those who would like to see her.

Along with many other businesses, our staff may need to take leave at the last minute to look after isolating children and we are sorry if this results in your routine appointment being re-arranged. We will always prioritise emergency appointments and we hope that you will understand why this is important.

Please don’t feel pressured to attend if you are not yet comfortable to do so. We are here and happy to see those patients who would like their routine check-ups and cleans, but we are very aware that the current situation may mean that you prefer not to attend at the moment. Just remember that we’re here when you are ready and if you have any dental problem at all, we are happy to see you or provide telephone or video advice if you would prefer.

Appointments must be arranged by telephone, so please do not attend the clinic without an appointment.

We would like to thank all our patients for your ongoing support and understanding and send out our love and best wishes to you all.

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