Updated 15th March 2021

Following the most recent lockdown in Wales, restrictions are now being eased. Dental regulations with regards to Coronavirus have not changed in the last few months but we are now able to see all patients who have a dental problem, as well as high-need NHS patients and can complete routine check-ups and treatment for private patients. We are also now starting to see children for NHS check-ups, but this will be in a slow and controlled way, so please bear with us.

Whilst the easing of restrictions is a positive move, caution must still be exercised by all, so if you feel that you would prefer to delay your routine check-up or treatment, please don’t worry. The role-out of the vaccination programme is confidence-boosting and we know that a number of patients will be waiting until their second dose before they wish to visit us. All members of staff at Whitehouse Dental Clinic have now been fully immunised and we hope this will provide reassurance to our patients.

We are being very careful in our screening of patients prior to dental appointments. We understand that all the questions can be frustrating, but please bear with us…it is your safety, along with that of our staff, that is most important.

Along with many other businesses, our staff may need to take leave at the last minute to look after isolating children and we are sorry if this results in your routine appointment being re-arranged. We will always prioritise emergency appointments and we hope that you will understand why this is important.

Although treatments are under way, you will notice that we are not able to clean your teeth in the usual way or offer you a rinse. This is so that we avoid the production of ‘aerosol’. This keeps us and our patients safe, so we hope you don’t mind bearing with us whilst we implement these small changes. Sue, our dental hygienist, is able to offer hygiene appointments every Tuesday for those who would like to see her…you will notice that she isn’t able to use the ultrasonic scaler as normal, but she can polish your teeth to make them sparkly again!

Please take a look at the links below which outline some of the changes we’ve made but if you’re unsure about anything, just give us a call and we can discuss any concerns you may have.

Please don’t feel pressured to attend if you are not yet comfortable to do so. We are here and happy to see those patients who would like their routine check-ups and cleans, but we are very aware that the current situation may mean that you prefer not to attend at the moment. Just remember that we’re here when you are ready and if you have any dental problem at all, we are happy to see you or provide telephone or video advice if you would prefer.

Appointments must be arranged by telephone, so please do not attend the clinic without an appointment.

We would like to thank all our patients for your ongoing support and understanding and send out our love and best wishes to you all.

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